{"id":4139,"date":"2022-11-22T09:43:26","date_gmt":"2022-11-22T08:43:26","guid":{"rendered":"http:\/\/catglobe.com\/?page_id=4139"},"modified":"2026-05-22T15:35:32","modified_gmt":"2026-05-22T13:35:32","slug":"call-center","status":"publish","type":"page","link":"https:\/\/catglobe.com\/en\/call-center\/","title":{"rendered":"Call Center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4139\" class=\"elementor elementor-4139\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f1d3bb7 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"f1d3bb7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c0dac08\" data-id=\"c0dac08\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0691dfe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0691dfe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7f8c474\" data-id=\"7f8c474\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8271d9c elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"8271d9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gain access to a professional call center\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63e8f2c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"63e8f2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Conduct interviews, customer service, sales, meeting booking, recruitment, and much more.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-37e41c23 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"37e41c23\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6b30fa9f\" data-id=\"6b30fa9f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d078a61 elementor-widget elementor-widget-text-editor\" data-id=\"5d078a61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"orangebullet\" style=\"max-width: 1000px; width: 90%; margin: 0 auto;\"><div style=\"width: 100%; max-width: 380px; margin-right: 55px; float: left;\"><h3 style=\"color: #e88c19;\">Save time<\/h3><ul><li>Catglobe administers all logistics concerning telephone calls such as occupied calls and non-answered calls etc.<\/li><li>Auto dialing conducts telephone calls itself so the interviewer does not have to spend time on<br \/>telephone numbers.<\/li><li>Power dialing conducts several calls simultaneously.<\/li><li>Predictive dialing adjusts the number of phone numbers automatically.<\/li><\/ul><\/div><div style=\"width: 100%; max-width: 240px; margin-right: 55px; float: left;\"><h3 style=\"color: #e88c19;\">Profit from Catglobe<\/h3><p>You will not have to think<br \/>of telephone companies when<br \/>using our system to conduct<br \/>telephone interviews as you<br \/>are automatically connected<br \/>to Catglobe, thus gaining<br \/>advantage of our<br \/>quantity discount.<\/p><\/div><div style=\"width: 100%; max-width: 240px; float: left;\"><h3 style=\"color: #e88c19;\">Get started easily<\/h3><ul><li>IP telephony ensures the usage of interviews placed both centrally and peripherally. The interviewers only need access to the internet.<\/li><li>When you have created a<br \/>project, the interviewer can<br \/>easily access it and view,<br \/>which goals need to be met.<\/li><\/ul><\/div><div style=\"clear: both;\">\u00a0<\/div><p>\u00a0<\/p><h2>How to use a professional Call Center?<\/h2><h3 style=\"color: #e88c19; margin-top: 10px;\">Business Case from Voxmeter<\/h3><p>Since 2005, <a title=\"Voxmeter\" href=\"http:\/\/voxmeter.dk\" target=\"_blank\" rel=\"noopener\">Voxmeter<\/a> has used Catglobe to support <a target=\"_blank\" rel=\"noopener\">telephone interviews<\/a>.<\/p><p>Our call center in Herning conducts thousands of interviews a week, and it is therefore important to use a system that ensures an effective gathering of interviews. We have experienced that our interviewers save a great amount of time when they call respondents. This is attributable to Catglobe that administers all calls and is capable of recognizing phone numbers that are neither utilized nor available. Consequently, the interviewer experiences less waiting time and is automatically appointed calls when the connection to active numbers is established. Furthermore, the system relays which quotas are open or closed in regards to whether or not any age groups are missing in a given interview project. The system can also control quotas for gender and many other variables.<\/p><p>Moreover, Catglobe also gives us the opportunity to integrate to other parts of the system. This means that we are also able to use HR solutions so that we can conduct the booking of shifts, obtain an insight into the individual interviewer\u2019s performance and much more.<br \/>\u00a0<\/p><p><strong>&#8211; Anna M. Christensen, Director of Analysis at Voxmeter A\/S<\/strong><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5379409 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5379409\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a952407\" data-id=\"a952407\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b73c53 elementor-widget elementor-widget-text-editor\" data-id=\"9b73c53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Interested in a demonstration?<\/strong><\/h3><p>Simply fill out the form below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a737967 elementor-widget__width-initial elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"a737967\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"4139\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"a737967\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Call Center\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"4139\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Write your message here...\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Gain access to a professional call center Conduct interviews, customer service, sales, meeting booking, [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-onecolumn.php","meta":{"footnotes":""},"class_list":["post-4139","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/catglobe.com\/en\/wp-json\/wp\/v2\/pages\/4139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/catglobe.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/catglobe.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/catglobe.com\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/catglobe.com\/en\/wp-json\/wp\/v2\/comments?post=4139"}],"version-history":[{"count":4,"href":"https:\/\/catglobe.com\/en\/wp-json\/wp\/v2\/pages\/4139\/revisions"}],"predecessor-version":[{"id":5073,"href":"https:\/\/catglobe.com\/en\/wp-json\/wp\/v2\/pages\/4139\/revisions\/5073"}],"wp:attachment":[{"href":"https:\/\/catglobe.com\/en\/wp-json\/wp\/v2\/media?parent=4139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}