CUSTOMER SERVICE

  • Complaints handling

  • Inquiries: precursor to complaints

  • Contact center feedback: outbound post-call satisfaction, recordings of calls

  • Customer care calls: outbound for specific feedback

  • Behavioural monitoring: for example, logging angry customers

  • Web site feedback: online complaints or feedback
CATGLOBE A/S     PHONE +45 70 20 32 24     FAX +45 70 20 23 24     MAIL INFO@CATGLOBE.COM
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