Report automation: Catglobe supports automation of reporting setups. Both regarding updating users access to new data periods as well as automated reports based on standard setups e.g, trackings or campaign measures.
Questionnaire automation: Catglobe supports automation of questionnaires making it possible to setup configurable templates to reduce time to setup standard questionnaires.
Panel management: Running maintenance of panels can be automated with Catglobe Enterprise, so that invitations are sent automatically and panel rebuild when new members arrives. Panels can be recruited by either web, cati or other methods but in case of online methods mails can be sent directly during interviews or upon completion. Setting this up can be done in many ways using the flexible script language included in Catglobe Enterprise.
Integration of research processes with accounts: Catglobe Enterprise measure interviewer performance with the options of displaying this to the freelance worker in order to create a competitive open working environment. Time used on different project are registered automatically for freelancers and easily entered in the integrated time registration system. This time can be can be used in cost analysis for projects and clients when external costs and revenue are entered into the system as well. A full implementation of Catglobe Enterprise ensures that you can have an easy updated in real time overview of the profitability of your projects updated in real time..
Shift booking of freelance employees is an integrated part of Catglobe Enterprise: Catglobe Enterprise keeps tracks of the qualifications of the freelance employees and makes it possible to setup shifts based on these qualifications i.e. makes it possible to ensure that the best freelancers are booked most often.
Easy integration with data from other sources and non-research data: The distinction between research data and other forms of data is obvious only to those within the industry. To those with commercial enterprises, it is all data and is only useful if it can be searched and located along with other corporate or business intelligence data on the corporate intranet or knowledge base.
Benchmarks and norms: Research clients have long believed in notion that old research still has useful insights to offer, although they may need to be treated with caution. But research agencies ignore the rich resources that are at their fingertips, due to concerns over the ownership of data. While these concerns are legitimate, the issue of reusing data, in an ethical way, is not insurmountable. Perhaps the greater barrier is the difficulty this poses for most research software, which is unaware of any data outside of the current survey being worked on. In´fields such as customer satisfaction, and more generally where normative measures such as rating scales are applied, the value of the results, and the expertise of the agency can be enriched enormously if they can be interpreted in the context of benchmarks and norms achieved across a much larger base. It is extraordinary that it is done so infrequently.
Questionnaires - next release
Many questionnaire projects including tracking will with version v5.4 be possible to automated to a large extend. This is includes continuous mail outs based on quotas not fulfilled. This continuous mail out can be controlled via Catglobe Enterprise own scripting language which makes this highly configurable. Catglobe Enterprise have a number of standard setups which may be used as template for configuring your own tracking and other automated setups.